About BorderConnect

Highway carriers throughout North America have processed over 7 million eManifests using our service.

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Our Mission

BorderConnect solves complex problems companies face when crossing the border. We provide affordable, smart, and reliable solutions. BorderConnect continually makes improvements to make sure highway carriers receive the best service possible. Our service has been designed to eliminate manual errors and costly fines.

Our Story

BorderConnect is a technology leader in eManifest software. Highway carriers throughout North America have processed over 7 million eManifests using our service.

Founded in 2004 and based in Windsor, Ontario, BorderConnect developed a PARS tracking service using Release Notification System. BorderConnect's PARS tracking solution was a popular way to connect highway carriers to Canada Border Service Agency (CBSA). This eliminated calls to customs brokers, prevented penalties and provided visibility carriers otherwise wouldn't have. This popular solution grew to help hundreds of companies by 2006.

When ACE Manifest was mandated by Customs and Border Protection (CBP) in 2007. BorderConnect developed an ACE Manifest solution focused on fast data entry. With an innovative user interface, it allowed companies to create e-Manifests much more quickly than CBP's ACE Portal. This solution has grown to be an industry standard used by thousands of companies.

As a result of ACE being implemented, BorderConnect responded to the growing demand of supplying trucking companies with a 24 hour eManifest processing service for drivers and dispatchers to send in eManifests to be processed. Helping hundreds of companies meet the demand of processing eManifests for ACE and later ACI. Understanding the importance of shipments meeting deadlines day or night, BorderConnect focuses its service and support on a person answering the phone right away to help under any circumstance. No automated service, and no waiting.

Specializing in software solutions for highway carriers allowed us to focus our resources on the customs problems facing trucking companies. And in 2009 BorderConnect made a commitment to organize and simplify the way truckers handle vital international compliance issues by expanding to include a customs consulting division. With over 50 years of combined customs experience BorderConnect's consulting division has saved highway carriers millions of dollars in potential fines and penalties.

When Canada launched ACI eManifest in 2011 BorderConnect was one of the first software providers to implement it, with carriers using the familiarity and user-friendliness that our customers were used to with our world-class ACE eManifest service. BorderConnect also utilized its existing connection with RNS to streamline PARS tracking with ACI eManifest. Providing a complete solution to process and track Canadian-bound shipments with ACI eManifests.

With the growing demand for dispatch and fleet-management software for carriers BorderConnect provided a simple solution for other business software to connect to BorderConnect, and exchange eManifest data for ACE and ACI. In 2014 BorderConnect's API transmitted eManifest data to several other software providers, streamlining customs data with internal fleet data.

In 2018 U.S. CBP announced changes to the process for U.S. In-Bond shipments where highway carriers must now electronically report in-bond shipments. BorderConnect releases an easy-to-use U.S. In-Bond Manager where carriers can now track their in-bonds as well as electronically arrive and export in-bond shipments quickly and easily.

BorderConnect now serves thousands of the top highway carriers throughout North America with our services and software solutions.